Who we are: Sam The Dog Trainer
Our website address is: https://samthedogtrainer.com.
Updated Privacy Policy for SamTheDogTrainer.com. Effective Date: November 21, 2025
Sam The Dog Trainer (“we,” “us,” or “Sam”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit samthedogtrainer.com, purchase our products (including the “100% Housetrained” video course), contact us for dog evaluations or lessons, submit homework updates, or interact with us in any other way. By using our site or services, you consent to the practices described here.
1. Information We Collect
We collect information in three main ways:
A. Information You Give Us Directly
- Name, email address, phone number, billing/shipping address, and payment details when you purchase a product, fill out a contact form, or sign up for updates.
- Dog and family details you voluntarily provide, such as your dog’s age, breed, behaviors, medical/social/emotional history, rescue background, or training goals (e.g., via email inquiries for evaluations, lessons, or homework updates).
- Proof for discounts (e.g., military ID scans) or other submissions like weekly progress reports.
B. Information Collected Automatically
- IP address, browser type, device information, and referring website.
- Pages you visit on our site, time spent on pages, and click patterns (via cookies and Google Analytics).
- If you arrive from an affiliate link, we may receive a referral identifier.
C. Information from Third Parties
- Payment details are processed securely by PayPal, Stripe, or Vimeo OTT—we never see or store your full credit-card number.
- Affiliate and advertising partners may share non-personally-identifying referral data (e.g., Amazon commissions).
2. How We Use Your InformationWe use your information to:
- Process and fulfill orders (including sending digital access links for the “100% Housetrained” course).
- Respond to your inquiries, conduct dog evaluations, schedule lessons, and provide personalized training advice based on the details you share (e.g., your dog’s behaviors or history).
- Manage homework and progress updates (e.g., weekly emails about lesson diligence).
- Send you occasional updates, training tips, special offers, or new product announcements (you can unsubscribe anytime).
- Improve our website, content, and services (e.g., analyzing submission patterns to educate on dog training topics).
- We may anonymize and publish user-submitted stories, progress updates, or correspondence (e.g., from homework emails or evaluations) for educational purposes on our site or other publications. This is done with your implied consent via submission, and we usually strip identifying details to protect your privacy—but not always. You can withdraw consent, request removal, or opt out anytime by emailing us.
- Prevent fraud and comply with legal obligations.
3. Cookies & Tracking TechnologiesWe use cookies and similar technologies for:
- Essential functions (e.g., keeping you logged into your course or remembering lesson preferences).
- Analytics (Google Analytics—IP addresses are anonymized).
- Advertising (Meta Pixel and Google Ads remarketing—you can opt out via your ad settings).
You can disable cookies in your browser, but some features (like purchasing or accessing videos) may not work properly. See our Cookie Policy (via Iubenda) for details.4. Sharing Your InformationWe do not sell, rent, or trade your personal information. We only share it with trusted partners who help us operate the business:
| Partner | Purpose | Privacy Policy Link |
|---|---|---|
| PayPal / Stripe | Process payments | https://www.paypal.com/us/legalhub/privacy-full |
| Vimeo OTT | Deliver video courses | https://vimeo.com/privacy |
| Google Analytics | Understand site usage | https://policies.google.com/privacy |
| Meta Pixel | Run and measure Instagram/Facebook ads | https://www.facebook.com/privacy/policy |
| Mailchimp / ConvertKit | Send emails & newsletters | https://mailchimp.com/legal/privacy |
| Amazon (Affiliates) | Track commissions on product recommendations | https://www.amazon.com/gp/help/customer/display.html?nodeId=GX7NJQ4ZB8MHFRNJ |
| Third-Party Links (e.g., YouTube) | External resources in articles | See their individual policies—we do not control them. |
We may also disclose information if required by law, to protect our rights/safety, or with your consent (e.g., anonymized publication as noted above). For affiliates like Amazon, we receive anonymized commission data but do not share your personal info.5. Data SecurityWe use industry-standard SSL encryption, secure hosting (e.g., for email storage), and regular backups. Sensitive submissions (e.g., pet health details or discount proofs) are stored only as long as needed for your service (e.g., evaluations or discounts) and deleted upon request or completion. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk.
6. Your Rights & Choices (CCPA / GDPR)
- Access, update, or delete your personal data (including anonymized publications)—just email [email protected].
- Opt out of marketing emails—click “unsubscribe” in any email.
- Withdraw consent for publication or sharing—contact us immediately.
- Do Not Sell My Personal Information—we do not sell your data, but California residents may submit a request, and we will honor it.
- European residents—you have the right to access, rectification, erasure, and data portability. Contact us for any request.
We will respond within 30 days (or 45 days for CCPA requests). For evaluations/lessons, you agree that info you provide is complete and accurate, and we limit responses to the details shared.
7. Children’s PrivacyOur services are not directed to children under 13. We do not knowingly collect personal information from children. If you’re a parent/guardian, supervise minors’ interactions.
8. Changes to This PolicyWe may update this policy from time to time. The new version will be posted here with an updated effective date. Continued use after changes implies acceptance.
9. Contact UsSam Basso
Sam The Dog Trainer
Email: [email protected]
Phone: (602) 708-4531
Thank you for trusting Sam The Dog Trainer with your and your dog’s information!— Sam Basso